This privacy policy explains how Petit Sam (hereinafter also referred to as "we," "us," "our," or "the company") collects and uses information about you (hereinafter also referred to as "user" or "you") when you visit our website www.petitsam.com, use our online products or services (collectively referred to as "the site"), or otherwise communicate with us. Please read this privacy policy carefully.

We reserve the right to modify this privacy policy at any time and for any reason. If changes are made, we will update the "Last Updated" date on this page, and in some cases, we may provide additional notice (such as adding a statement to our homepage or sending a notification). We encourage you to review this page whenever you visit the site or otherwise interact with us to stay informed about our data practices and the choices available to you.

Collection of Information

Information you provide to us:

When you register for the site or update your account, we may ask you to provide certain information, including your name, billing and shipping address, date of birth, email address, phone number, and credit card details. We also collect information when you:

• Participate in interactive features of the site
• Complete online surveys, questionnaires, or quizzes
• Comment on our blog or submit product reviews
• Fill out forms, make purchases, or engage with us via social media
• Request customer support or otherwise communicate with us

Information about your use of the site:

Usage Information:
We collect data about your interaction with the site, including search terms you enter.

Automatically Collected Information:
When you visit or use the site, we automatically collect:

• Log Information: Browser type, app version, access times, pages viewed, IP address, and the referring page before visiting our site.
• Device Information: Device type, operating system and version, unique device IDs, and mobile network details.

Information Collected via Cookies and Tracking Technologies:
We use cookies and web beacons to improve the site and your experience, analyze trends, and measure site traffic. Cookies are small data files stored on your device, while web beacons are electronic images that assist in delivering cookies and tracking visitor usage. See "Your Choices" below for details on managing cookies.

Information from Other Sources:
We may receive information from third parties, including identity verification services, credit bureaus, mailing list providers, and publicly available sources.

Use of Information

We use the information we collect to:

• Provide, maintain, and improve the site and our services
• Process your account registration, confirm orders, and send shipping updates
• Respond to customer inquiries and provide technical support
• Send security alerts, updates, and administrative messages
• Communicate with you about products, services, promotions, and company updates
• Analyze trends, monitor usage, and prevent fraudulent transactions or unauthorized activities
• Customize and improve site content, advertisements, and features
• Facilitate promotions, sweepstakes, and contests

Sharing of Information

We may share your information:

• With vendors, consultants, and service providers who need access to perform services on our behalf
• In response to legal requests or to comply with applicable laws and regulations
• If we believe your actions violate our Terms of Use or policies, or to protect the rights, property, or safety of our company and others
• As part of a business transaction (e.g., merger, sale of assets, financing, or acquisition)
• Among our parent company, affiliates, subsidiaries, and related companies
• With your consent or at your direction
  We may also share aggregated or anonymized data that cannot be used to identify you.

Social Sharing Features and Public Posts

Our site may offer social sharing tools (e.g., Facebook "Like" button). These features allow you to share information with friends or the public based on settings you configure with the social network provider. Please review their privacy policies to understand how your data is handled.

If you post a review or comment on the site, be aware that this information may be publicly visible. Any content shared on public areas of the site is considered public information and is not subject to the privacy protections outlined here.

Advertising and Analytics Services

We may allow third parties to provide analytics and advertising services. These companies may use cookies, web beacons, and other technologies to collect information about your browsing habits across different websites and apps. This data helps us and our partners analyze site performance and deliver interest-based advertisements.

For more information on managing interest-based ads, visit www.aboutads.info/choices.

Data Retention

If you wish to request that we stop using your personal data, you may request account deletion by contacting hello@petitsam.com.

We may retain your information as needed to comply with legal obligations, resolve disputes, or enforce agreements. Some information may be archived for security, fraud prevention, or legitimate business reasons.

Marketing Data: We retain information for marketing purposes until you opt out. If you unsubscribe, we will add your details to a suppression list to ensure your preferences are respected.

SMS Marketing and Notifications:
If you provide your phone number at checkout or subscribe via a keyword, you agree to receive text messages (e.g., order updates, abandoned cart reminders, and promotional offers).

• You can opt out at any time by replying STOP or emailing hello@petitsam.com.
• Standard message and data rates may apply.

Legal Basis for Processing (EU Users)

If you are a resident of the European Union (EU), we will process your personal data only in the following circumstances:

• When necessary to fulfill our contractual obligations (e.g., processing payments and delivering orders).
• When we have a legitimate interest, such as providing customer support or improving the site.

Your Rights (EU Users)

If you are an EU resident, you have the right to:

• Access, correct, or delete the personal data we hold about you
• Object to or request restrictions on certain data processing
• Request data portability (transfer of your personal data to another service)
  To exercise these rights, contact us at hello@petitsam.com.

Your Choices

Account Information:
To delete your account, email hello@petitsam.com. Note that we may retain some data as required by law or for legitimate business purposes.

Cookies:
Most web browsers accept cookies by default. You can adjust your settings to delete or reject cookies, but this may affect the site's functionality.

Promotional Emails:
You can opt out of marketing emails by following the unsubscribe link in any email. However, we may still send non-promotional messages related to your account or transactions.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us at:

Email: hello@petitsam.com